We believe our talented teams make all the difference and we pride ourselves on having an extremely skilled workforce. It’s our employees who drive our business goals. As a result we are always on the lookout for talented software professionals for a variety of consulting and project delivery roles with our various clients as well as for our in-house product development teams. If you believe you have what it takes to work with us, please fill in the form below and we’ll get back to you.

Current Openings

Systems Analyst

Education

Bachelor’s Degree in Engineering or Computer Science.

Responsibilities
  • Analyzing Software Requirement Specification (SRS) documents, preparing high level and low level designs, preparing application development blueprint plans, preparing the data base schemas, designing indexes for improving the performance, preparing the UML diagrams for developing software.
  • Preparing the dataflow diagrams and design complex application programs using object oriented programming languages like Java, WSDL, SOAP Web Services, XMPP Protocol and reusable frameworks.
  • Creating the stored procedures to access the data from the back-end tables using oracle SQL, PL/SQL, leveraging and implementing security best practices during development and other SDLC phases.
  • Writing and reviewing test cases and test plans, reviewing the tractability matrix for the test cases, regression test cases, coordinating with the integration testing and user acceptance testing (UAT) teams along with the client BA’s.
  • Preparing and executing System integration testing involving various applications in the environment including ESB, AS400 and BI applications.
  • Ensuring quality of data by being involved in the Data Transformation and Data Cleansing activities while uploading/downloading data using various data loader tools.
  • Managing complex programming and analysis projects; analyzing systems with a focus on technical, internal and some external specifications, coding, testing and documentation.

Programmer Analyst

Education

Minimum of Bachelor’s degree in Engineering or Computer Science.

Work Location

13610 Barrett Office Dr, # 105, Manchester, MO 63021.

Responsibilities
  • Expand or modify system to serve new purposes or improve work flow.
  • Test, maintain, and monitor computer programs and systems, including coordinating the installation of computer programs and systems.
  • Develop, document and revise system design procedures, test procedures, and quality standards.
  • Provide staff and users with assistance solving computer related problems, such as malfunctions and program problems.
  • Review and analyze computer printouts and performance indicators to locate code problems, and correct errors by correcting codes.
  • Consult with management to ensure agreement on system principles.
  • Confer with clients regarding the nature of the information processing or computation needs a computer program is to address.
  • Read manuals, periodicals, and technical reports to learn how to develop programs that meet staff and user requirements.
  • Coordinate and link the computer systems within an organization to increase compatibility and so information can be shared.
  • Determine computer software or hardware needed to set up or alter system.

Business Analyst

Education

Bachelor’s or Master’s Degree in Business Administration or related field.

Work Location

13610 Barrett Office Dr, # 105, Manchester, MO 63021.

Responsibilities
  • Build and drive key insights to define vision, make product decisions and grow the business.
  • Participate in the definition, testing, training, implementation and support of system requirements.
  • Identify customer requirements, develop test schedules, review testing plans, track and document the development and results of these plans.
  • Act as a liaison between departmental end-users, information technology analysts, consultants and third party vendors in the analysis, design, configuration and testing of systems.
  • Uncover client requirements via industry standard analysis techniques such as Data Flow and Object Modeling, Case Analysis, Workflow Analysis, and Functional Decomposition Analysis.
  • Ensure requirements are understood, agreed to and signed off at the appropriate early stages in a project.
  • Provide UI-mockups, lead design discussions and identify design options.
  • Plan, organize and conduct business process reengineering/improvement projects.
  • Participate in user acceptance testing and testing of new system functionality.
  • Analyze and consolidate data into cohesive and understandable information for use in management decision-making.

Senior Software Engineer

Education

Bachelor’s or Master’s Degree in Computer Science, Engineering, Business Administration, Information Systems or related fields.

Work Location

13610 Barrett Office Dr, # 105, Manchester, MO 63021.

Responsibilities
  • Develop, create and modify general computer applications software or specialized utility programs.
  • Analyze user needs and develop software solutions.
  • Design software or customize software for client use with the aim of optimizing operational efficiency.
  • May analyze and design databases within an application area, working individually or coordinating database development as part of a team, various skill required.
  • Travel and or Relocation to various unanticipated sites within the U.S. may be required.

Practice Leaders

Description
  • Supports revenue generation through Sales and Channels team by selling Solutions and Maturing of Practice;
  • Develops and implements Methodology and framework with Delivery;
  • Provides thought leadership in practice space; and
  • Innovates and incubates New Solutions and Service Offerings
  • Part of the Sr Management Team of the firm

 

Qualification
  • Proven Leader with experience in successfully managing a high performance team of senior consultants and Subject Matter Experts
  • Industry recognized Thought Leader and demonstrated thought leadership in ServiceNow platform
  • Strong delivery and engagement management background with experience managing development teams that use Agile development methodologies and Continuous Integration
  • Effective communicator with expectation management skills
  • Strong facilitation, change, and project management skills
  • Business development experience including demonstrated ability to identify new business opportunities
  • Significant experience as liaison with Global Delivery engagements and Global Delivery Management
  • Demonstrated ability to manage all aspects of qualification, pre-sales support, post-sales support, transition, and service delivery in Product Engineering space
  • Experience working in a fast-paced, dynamic entrepreneurial environment to meet aggressive business objectives
  • Flexibility in adapting to changes in organization structure and processes
  • Personal motivation and integrity
  • Executive Presence with ability to interact comfortably and credibly with C- and VP-level client executives on both IT and business sides
  • 20+ yrs in outsourcing industry with technical depth and breadth related to Global Delivery and Outsourcing Services
  • 10+ years of technical experience in ITSM support practices and 5+ years in one or more major solutions/product areas of ServiceNow
  • 10+ years experience in Cloud related Technologies including Setting up of Shared Services model in Infrastructure Space
  • Enterprise Architecture skills a PLUS
  • A Master’s degree or higher from a reputed university in Computer Science or a related field or Related Experience

 

Responsibilities
  • Act as the primary interface between abhra Clients and the practice.
  • Be accountable for enabling revenue generation.
  • For the Practice:
    • Serve as a services subject matter expert to both internal and external customers
    • Define the competitive positioning for the Practice and incubate new offerings with-in Cloud space
    • Define the service portfolio
    • Identify and leverage current competencies and capabilities; establish or augment to fill gaps
    • Establish workflows and governance
    • Establish successful relations with internal and external stakeholders including ServiceNow
    • Develop sales and marketing kits
    • Establish methodologies and best practices to support delivery
  • Define and build Go To Market Solutions that monetizes existing Intellectual Property with-in abhra and its Eco System
  • Participate in Solutions Selling
    • Performs feasibility studies and qualifies opportunities.
    • Provide technical support for sales meetings and presentations
    • Represent the Practice before existing and prospective customers
    • Write technical solution and positioning portions of proposals and RFP responses
  • Build Communities of Practice for the firm
  • Oversee CoE functions
    • Develop strategies to improve supportability and maintainability of ServiceNow software products
    • Recommend and implement use of specific software development technologies and methodologies and bring best practices to the team
    • Guide other managers and senior technical staff working in projects
    • Develop competencies within the firm on tools supporting the services
    • Provide inputs for technical training programs for practitioners
  • Establish strategic partnerships with solution vendors
  • Branding and Marketing of abhraCLOUD Offering through
    • Discussion sessions with industry analysts and Webinars
    • Author papers and present in conferences
  • Provide technical inputs for strategic mergers and acquisitions by the firm to augment capability

 

Key Performance Measurements
  • Location: United States  with travel 70% +
  • Financials
    • Service Line Revenue
    • Quality of Revenue
  • Service Maturity
    • # of Reference-able Clients
    • Delivery Maturity – Frameworks etc.
    • SME Depth
  • Branding
    • Analyst Mentions
    • Thought Leadership
    • Differentiators
  • P&L
    • Service Margins
    • Service Revenues

CoE Lead

Description
  • Under the general guidance of Practice Leader, Supports revenue generation through Sales and Channels team by selling Solutions and Maturing of Practice;
  • Develops and implements Methodology and framework with Delivery;
  • Oversee Delivery and Customer Satisfaction; and
  • Innovates and incubates New Solutions and Service Offerings

 

Qualification
  • Industry recognized Thought Leader and demonstrated thought leadership in ServiceNow platform
  • Strong delivery and engagement management background with experience managing development teams that use Agile development methodologies and Continuous Integration
  • Effective communicator with expectation management skills
  • Strong facilitation, change, and project management skills
  • Significant experience as liaison with Global Delivery engagements and Global Delivery Management
  • Demonstrated ability to manage all aspects of qualification, pre-sales support, post-sales support, transition, and service delivery in Product Engineering space
  • Experience working in a fast-paced, dynamic entrepreneurial environment to meet aggressive business objectives
  • Flexibility in adapting to changes in organization structure and processes
  • Personal motivation and integrity
  • Executive Presence with ability to interact comfortably and credibly with C- and VP-level client executives on both IT and business sides
  • 15+ yrs in outsourcing industry with technical depth and breadth related to Global Delivery and Outsourcing Services
  • 7+ years of technical experience in ITSM support practices and 5+ years in one or more major solutions/product areas of ServiceNow
  • 10+ years experience in Cloud related Technologies including Setting up of Shared Services model in Infrastructure Space and/or development of SaaS Products/Platforms
  • Enterprise Architecture skills
  • A Master’s degree or higher from a reputed university in Computer Science or a related field or Related Experience

 

Responsibilities
  • Act as the primary interface between abhra Clients and the practice.
  • Be accountable for enabling revenue generation.
  • For the Practice:
    • Serve as a services subject matter expert to both internal and external customers
    • Define the competitive positioning for the Practice and incubate new offerings with-in Cloud space
    • Define the service portfolio
    • Identify and leverage current competencies and capabilities; establish or augment to fill gaps
    • Establish workflows and governance
    • Establish successful relations with internal and external stakeholders including ServiceNow
    • Develop sales and marketing kits
    • Establish methodologies and best practices to support delivery
  • Define and build Go To Market Solutions that monetizes existing Intellectual Property with-in abhra and its Eco System
  • Participate in Solutions Selling
    • Performs feasibility studies and qualifies opportunities.
    • Provide technical support for sales meetings and presentations
    • Represent the Practice before existing and prospective customers
    • Write technical solution and positioning portions of proposals and RFP responses
  • Build Communities of Practice for the firm
  • Oversee CoE functions
    • Develop strategies to improve supportability and maintainability of ServiceNow software products
    • Recommend and implement use of specific software development technologies and methodologies and bring best practices to the team
    • Guide other managers and senior technical staff working in projects
    • Develop competencies within the firm on tools supporting the services
    • Provide inputs for technical training programs for practitioners
  • Establish strategic partnerships with solution vendors
  • Branding and Marketing of abhraCLOUD Offering through
    • Discussion sessions with industry analysts and Webinars
    • Author papers and present in conferences

 

Key Performance Measurements
  • Location: United States  with travel 70% +
  • Financials
    • Service Line Revenue
    • Quality of Revenue
  • Service Maturity
    • # of Reference-able Clients
    • Delivery Maturity – Frameworks etc.
    • SME Depth
  • Branding
    • Analyst Mentions
    • Thought Leadership
    • Differentiators
  • P&L
    • Service Margins
    • Service Revenues

Solutions Architect

Description
  • Under the general guidance of Practice Leader, Supports revenue generation through Sales and Channels team by selling Solutions and Maturing of Practice;
  • Develops and implements Methodology and framework with Delivery;
  • Oversee Delivery and Customer Satisfaction; and
  • Innovates and incubates New Solutions and Service Offerings

 

Qualification
  • Domain-Techno-Commercial with 20% Sales, 40% Domain/Process, 40% Technology Architect
  • Industry recognized Thought Leader and demonstrated thought leadership in ServiceNow platform
  • Strong delivery and engagement management background with experience managing development teams that use Agile development methodologies and Continuous Integration
  • Effective communicator with expectation management skills
  • Strong facilitation, change, and project management skills
  • Demonstrated ability to manage all aspects of qualification, pre-sales support, post-sales support, transition, and service delivery in Product Engineering space
  • Experience working in a fast-paced, dynamic entrepreneurial environment to meet aggressive business objectives
  • Flexibility in adapting to changes in organization structure and processes
  • Personal motivation and integrity
  • Executive Presence with ability to interact comfortably and credibly with C- and VP-level client executives on both IT and business sides
  • 15+ yrs in outsourcing industry with technical depth and breadth related to Global Delivery and Outsourcing Services
  • 7+ years of technical experience in ITSM support practices and 5+ years in one or more major solutions/product areas of ServiceNow
  • 10+ years experience in Cloud related Technologies including Setting up of Shared Services model in Infrastructure Space
  • Enterprise Architecture skills a PLUS
  • Architecture and Microsoft Office Tools
  • A Master’s degree or higher from a reputed university in Computer Science or a related field or Related Experience

 

Responsibilities
  • Participate in Solutions Selling and own the Solution
    • Performs feasibility studies and qualifies opportunities.
    • Provide technical support for sales meetings and presentations
    • Represent the Practice before existing and prospective customers
    • Write technical solution and positioning portions of proposals and RFP responses
  • Participate and Execute Cloud Consulting engagements including but not limited to Cloud Strategy and Roadmap, SaaS Product Blue Printing, Program and Organization Change Management, and Definition of Enterprise Cloud Architecture
  • For the Practice:
    • Serve as a services subject matter expert to both internal and external customers
    • Define the competitive positioning for the Practice and incubate new offerings with-in Cloud space
    • Define the service portfolio
    • Identify and leverage current competencies and capabilities; establish or augment to fill gaps
    • Develop sales and marketing kits
    • Establish methodologies and best practices to support delivery
  • Define and build Go To Market Solutions that monetizes existing Intellectual Property with-in abhra and its Eco System
  • Support CoE functions specifically
    • Develop strategies to improve supportability and maintainability of ServiceNow software products
    • Recommend and implement use of specific software development technologies and methodologies and bring best practices to the team
    • Guide other managers and senior technical staff working in projects
    • Develop competencies within the firm on tools supporting the services
    • Provide inputs for technical training programs for practitioners
  • Deliver projects through CoE Consultants and Customer Assigned Delivery Teams
  • Branding and Marketing of abhraCLOUD Offering through
    • Discussion sessions with industry analysts and Webinars
    • Author papers and present in conferences

 

Key Performance Measurements
  • Location: United States  with travel 70% +
  • Financials
    • Service Line Revenue
    • Quality of Revenue
  • Service Maturity
    • # of Reference-able Clients
    • Delivery Maturity – Frameworks etc.
    • SME Depth
  • Branding
    • Analyst Mentions
    • Thought Leadership
    • Differentiators
  • P&L
    • Service Margins
    • Service Revenues

System Administrator

Description

Under the general guidance of Project Manager or ServiceNow CoE Lead, has responsibility for performing system administration and development of the ServiceNow implementation, including the translation of customer requests into operable requirements and the coding, scripting, configuring and customization of ServiceNow.

Qualification
  • Domain-Techno-Commercial with 20% Sales, 40% Domain/Process, 40% Technology Architect
  • A bachelor’s degree in computer science (or equivalent)
  • Understanding of enterprise IT architecture
  • Understanding of and experience working with IT Service Management processes (Incident, Problem, Change, Release, SLM, Service Catalog)
  • Working knowledge of relational databases
  • Preferred: ServiceNow Admin Certification
  • Preferred: ITIL v3 Foundation Certification
  • Encourages fellow team members to make innovative contributions and embrace ideas
  • Other tasks/duties as assigned
  • ITIL v3 Foundation Certification
  • Strong communication skills (both written and verbal)
  • Demonstrated ability to influence and consult (providing options with pros, cons and risks) around all key technical decisions during project delivery
  • A minimum of 4 years of experience with/in the following:
    • Implementing, configuring and customizing Web Technologies (XML, HTML, JAVA Script, AJAX, CSS, HTTP, etc.)
    • Web applications, networks, protocols and email (SMTP, POP3)
  • Experience with ServiceNow configuration(s) and formatting data for the CMDB
  • Knowledge of technical components such as LDAPs, VPN, SSL and other such technologies
  • Application UI Configuration, Workflow Configuration
  • Data Import and Management
  • Development of required requested specific reporting
  • Development of requirement integration components (SSO, LDAP, etc)

 

Responsibilities
  • The Admin will assist in implementing ITIL best practices using ServiceNow
  • Additional duties include training, mentoring and coaching user community and internal customers as well as monitoring & evaluating the systems operability and performance metrics. This individual will also field and resolve escalated ServiceNow issues and perform other duties as assigned
  • Creates forms, workflows and prototypes
  • Designs, codes and tests technical solutions
  • Identifies system deficiencies and recommends solutions
  • Assists in enforcement of development deadlines and schedules
  • Understands the necessity of and contributes to coding standards
  • Develops internal and external meeting objectives and agendas
  • Prioritizes multiple tasks effectively
  • Promotes active listening with team members
  • Contributes appropriately to conversations
  • Follows through with commitments and fosters mutual trust with fellow employees
  • Assumes additional responsibility without being asked.
  • Participate in Solutions Selling and own the Solution
    • Performs feasibility studies and qualifies opportunities.
    • Provide technical support for sales meetings and presentations
    • Represent the Practice before existing and prospective customers
    • Write technical solution and positioning portions of proposals and RFP responses
  • Build Communities of Practice for the firm
  • Deliver projects through CoE Consultants and Customer Assigned Delivery Teams