Platform Engineering

Healthcare providers

Healthcare providers are hampered by the credentialing process required for Doctors, Nurses, and Technicians with different insurance carriers. They needed a solution that would simplify the process of credentialing, privileging and provider enrolment.

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Medical professionals

Even though certain telemedicine innovations are utilized, healthcare providers are challenged by communication errors and technological limitations in reaching out to patients in remote areas.

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Global auditing and accounting firm

The firm has more than 25 years of public, private and professional CPA experience and felt that CPA software tools available in the market were expensive and had limited features.

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Platform Implementation

Fortune 500 client in the entertainment industry

The client with major business units across the globe wanted to automate their Change Management Process in order to increase efficiency. Implementing this process would be a demanding and daunting task more so as they are spread across multiple time zones and geographies.

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Educational services company

The client faced multiple challenges in their customer support process.  Their ticketing tool had to be manually updated which was time-consuming and resulted in needless errors. It was difficult to maintain a standardized customer support experience which affected satisfaction levels and report generation was inconsistent. They needed a customized solution that would resolve all their issues.

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Large publishing company

The client faced multiple challenges with its ServiceNow® implementation, from managing and controlling user account access and privileges to huge data accumulation.

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Global investment banking firm

The client needed a tool to move change management and CMDB from Remedy. Lack of configuration database and CI mapping made it difficult to make timely decisions.

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