Fortune 500 client in the entertainment industry
Game Development and Distribution
Modules Worked On
Fortune 500 Client in the Entertainment Industry
A company with major business units in gaming and entertainment. The company owns and operates multiple studios that release various popular titles that have broken a number of release records.
In order to increase efficiency, the client wanted to automate their change process.
After identifying ServiceNow as the platform of choice to automate their Change Management Process, they wanted a partner with expertise in implementing cloud solutions to help them customize and implement the SNOW Change Management Solution.
SNOW CoE consultants were sent on-site to understand the client requirements. A customized solution was designed incorporating ITIL best practices to improvise and automate the change process.