SKO (Sales Kick Off) is an annual internal event held by ServiceNow where over 1000 members of the ServiceNow ecosystem meet. Participants include sales and technology organizations, as well as partner organizations such as abhra Inc. and ServiceNow leaders and executives. Presentations are on a range of topics to educate ServiceNow partners and employees on the new year’s roadmap for ServiceNow and options for the most effective solutions that can be provided for customers. abhra is proud to be a sponsor and an exhibitor at ServiceNow 2019, and we hope to see you at our booth 593.
abhra, a Silver ServiceNow Partner, is an IT Automation Company with a strong CSAT, providing Implementation, Extension, and Managed Services to Global 2000 Customers. We have niche ServiceNow SAM and GRC capabilities, as well as proven capabilities in ITSM, ITOM, Integrations, and App-Development, enabling process efficiencies with savings up to 50% for customers.
Here’s a glimpse of abhra’s ServiceNow accomplishments and capabilities.
Software Asset Management (SAM)
We empowered our customers by providing instant access to Audit position information for Compliance requirements. We implemented the SAM module for greater control and visibility of an organization’s IT estate. The process discovered and normalized over 50% of the Software Assets. In addition to SAM discovery, we also performed OOB (Out of Box) normalization and SCCM integration. By creating a single source of truth for information on entitlements, usage & compliance position, we helped our customers stay audit ready ahead of time. We also provided a foundation for easy remediation and optimized asset utilization and IT expenses.
Governance, Risk & Compliance (GRC)
We helped customers significantly reduce time taken to assess Vendor risks. Our implementation provided a single dashboard view of all vendors and their tiers. It enabled customers to manage assessment activities via a single portal for vendor contacts. We provided business users direct access to tiering assessments, along with customized tiering and risk assessment questionnaires. Vendor feedback was also enabled on the portal.
We have enabled Service Automation through orchestration and implementation of the ITSM module. This automated admin processes and tasks for faster resolutions. It also increased visibility into day-to-day operations via reports and live dashboards. Our implementations have consolidated redundant ticketing systems into a single source for all incidents.
abhra has helped customers gain Increased control over IT infrastructure and their operations through ServiceNow. We enhanced service visibility across IT infrastructure, and mapped business services to infrastructure keeping maps updated. We enabled a proactive approach to service outages with automated remediation.
We have also developed custom apps with complex functionality on the ServiceNow platform with our dedicated team. We have supported customers with the migration of LotusNotes applications to ServiceNow. We have developed Timesheets, Workforce Management, and Live Chat apps.
In the ServiceNow space, abhra has 25+ Implementations, 60+ Customers Engaged, 40+ POV/POC, 75+ Resources, and a 200+ Ready Resource Pool.
At abhra our mission is automation realized through state-of-the art cloud platforms such as ServiceNow. We’re your one-stop pit stop for all things ServiceNow such as ServiceNow implementations, MSPs, CMDB and modules for ITSM, ITOM, SAM, GRCC and more. Please contact our experts for any ServiceNow support.